Terms of service

Privacy Policy

1. Information on the Collection of Personal Data and Contact Details of the Controller

1.1

We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about how your personal data is handled when using our website. Personal data is any data by which you can be personally identified.

1.2

The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is:

Selune
Email: info@shopselune.com

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data.

1.3

This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content, such as orders or inquiries. You can recognize an encrypted connection by the “https://” and the lock symbol in your browser.

2. Data Collection When Visiting Our Website

When you use our website for informational purposes only, meaning without registering or submitting information, we only collect data that your browser transmits to our server, also known as “server log files”.

These include:

  • Visited website

  • Date and time of access

  • Amount of data sent in bytes

  • Source/referral from which you accessed the page

  • Browser used

  • Operating system used

  • IP address, possibly anonymized

This data is processed in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website.

3. Cookies

We use cookies to make our website more user-friendly and to enable certain functions.

Cookies are small text files stored on your device. Some cookies are deleted after your session ends (session cookies), while others remain stored (persistent cookies).

Cookies may collect:

  • Browser data

  • Location data

  • IP address

Cookies help:

  • Save preferences

  • Improve user experience

  • Enable shopping cart functionality

Processing is based on:

  • Art. 6(1)(b) GDPR (contract execution), or

  • Art. 6(1)(f) GDPR (legitimate interest)

You can configure your browser to:

  • Accept or reject cookies

  • Notify you before cookies are set

Please note that disabling cookies may limit website functionality.

4. Contacting Us

When contacting us, for example via a contact form or email, personal data is collected. This data is used only to process your inquiry.

Legal basis:

  • Art. 6(1)(f) GDPR (legitimate interest)

  • Art. 6(1)(b) GDPR (contract-related inquiries)

Your data will be deleted once your request has been resolved, unless legal retention obligations apply.

5. Data Processing for Orders and Customer Accounts

Personal data is collected and processed when:

  • You place an order

  • You create a customer account

We use your data to:

  • Process your order

  • Manage your account

Your data will be stored in accordance with legal retention requirements and deleted afterward unless further use is permitted.

6. Use of Data for Direct Marketing

6.1 Newsletter

If you subscribe to our newsletter, we will send you updates and offers.

We use a double opt-in system, meaning you must confirm your subscription via email.

You can unsubscribe at any time.

6.2 Email Advertising to Existing Customers

If you have purchased from us, we may send you offers for similar products.

Legal basis:

Art. 6(1)(f) GDPR (legitimate interest)

You can opt out at any time.

7. Data Processing for Order Fulfillment

Your data is shared with:

  • Shipping providers for delivery

  • Payment providers for transactions

Legal basis:

Art. 6(1)(b) GDPR

Payment providers include:

  • PayPal

  • Klarna / SOFORT

These providers may perform credit checks where applicable.

8. Review Reminders

We may send a one-time email asking you to review your purchase if you have consented.

9. Social Media Plugins

We use plugins from:

  • Facebook

  • Google

  • Instagram

These are implemented as HTML links, meaning no data is transferred until you click them.

10. Online Marketing

We use tools such as:

  • Google DoubleClick

  • Google Ads

These tools use cookies to:

  • Show relevant ads

  • Measure campaign performance

You can disable tracking via your browser or ad settings.

11. Web Analytics

We use Google Analytics with IP anonymization.

Purpose:

  • Analyze website usage

  • Improve performance

You can opt out via browser settings or plugins.

12. Retargeting & Remarketing

We use:

  • Facebook Pixel

  • Google Ads Remarketing

These tools help us show relevant ads based on your behavior.

13. Your Rights

You have the right to:

  • Access your data (Art. 15 GDPR)

  • Correct your data (Art. 16 GDPR)

  • Delete your data (Art. 17 GDPR)

  • Restrict processing (Art. 18 GDPR)

  • Data portability (Art. 20 GDPR)

  • Withdraw consent (Art. 7 GDPR)

  • File a complaint (Art. 77 GDPR)

14. Right to Object

You can object at any time to:

  • Data processing based on legitimate interest

  • Direct marketing

15. Data Retention

Personal data is stored only as long as necessary:

  • For contractual purposes

  • For legal obligations

After that, it is deleted.

Contact

For questions regarding this Privacy Policy or the processing of your personal data, contact us at:

Selune
info@shopselune.com