Privacy policy

Shipping Policy

Delivery Time

Below you will find the average delivery time for all our packages:

  • Once an order is placed, we take 1–3 working days to process the order. During weekdays, this usually takes one working day, but orders placed on Friday evening or during the weekend may take longer.

  • Once your order has been processed, it will be dispatched.

Delivery takes an average of 8–12 working days.

Order Process

We strive to make the ordering and delivery process as simple as possible for our customers.

Placing an Order

  1. Go to the product page and add the desired product to your shopping cart by clicking the “Add to cart” button.

  2. Make sure you have selected the correct product variant.

  3. Click “Proceed to checkout.”

  4. Enter your correct address details on the information page.

  5. Click “Continue shipping.”

On the shipping page, you can review your address details.

Shipping Costs

All orders are delivered free of charge.

We cover all shipping and delivery costs as a token of appreciation to our customers.

There is no minimum order quantity required.

Payment Methods

All payments are SSL-encrypted, ensuring a secure payment environment.

We offer the following payment methods:

  • Klarna (deferred payment)

  • Credit card (AMEX, Mastercard, Maestro, Visa)

  • PayPal

  • EPS

  • Sofort

After selecting your payment method, click “Complete Order” and follow the instructions to finalize your purchase.

Shipping Your Order

Have you found the perfect product? We make sure your order is processed and shipped as quickly as possible.

To maintain fair pricing, we ship orders in bulk once a minimum quantity is reached.

We appreciate your understanding and support.

Important Notice

Please note:

  • Delivery times may be longer due to external factors such as high demand or global disruptions.

  • We do our best to process and ship your order as quickly as possible.

If you need assistance with your order, please contact our customer service team at info@shopselune.com.